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The Glow Company UK - Customers

We have been supplying innovative, fun & practical glow products for over 13 years. Our customers range from well known 'Blue Chip' businesses, Local Governments, Schools, Universities, PTA groups and of course the general public. Here are comments and reviews from our customers. Thank you for your positive comments

Many thanks excellent customer service. I ordered a party pack 2 days before my party on the 28th October over the phone. They siad they would try their upmost to get the order to me even though I was very, very late in doing anything about it.. And it arrived on time!!! I was very impressed.
Helen 10th of November 2006
I ordered a couple of your 'sun in a jar's the day before yesterday, and received them this morning. I just wanted to drop you a line to say how wholly impressed I have been by your prompt and efficient your service. Thank you ever so much.
Louisa 9th of November 2006
Just to say thank you for your extremely quick response and DELIVERY to this order, made only yesterday morning and received this morning, barely 24 hours later :) Fantastic customer service, I shall recommend you to everyone who talks about "funky" lighting. A job well done.
Nina 8th of November 2006
INCREDIBLE I cannot believe that my order has arrived already. Thankyou so much really really pleased with the service. Will definately be using you again. Thankyou again.
Louise 6th of November 2006
Fantastic customer service, it makes a great change.
Ginny 2nd of November 2006
Thanks you so much for processing this so quickly. You have made 40 kids very happy and saved one mum from a nervous breakdown!
Georgina 27th of October 2006
Thank you very much for supplying us with the Glow sticks on what has been a very tight schedule. They have been a real success on our stand in London 2 weeks ago.
Florence. 3rd of October 2006
I ordered a USB Lava Lamp from your company on Sunday evening and was extremely impressed to see it arrive this morning. Excellent service. Thanks! Groovy products, by the way!
Merris. 26th of September 2006
Guys I would just like to pat you all on the back for an excellent service. The glow bracelets arrived at 10.30 this morning!!! Which is less than 24 hours after I ordered them!!! Well done.
11th of September 2006
Just a quick note to say thanks for the great service. I ordered glow sticks, necklaces and bracelets the day before Creamfields to take with us at the very last minute, but they were with us in the morning ready to go! The products were great, really popular at the festival, will definitely use you again! Brilliant!
Lucy 28th of August 2006
I have just received my first order from you and was surprised how quickly it arrived thank you for that! The quality is excellent and reasonably priced I will definately be using you again!
Sharon 23rd of August 2006
Wow. received today like lightning. Many thanks for your fast delivery. Excellent product.
Joanne 14th of August 2006
Its so refreshing to learn that some companies take customer service (particularly an internet provider) so seriously.
Brian 9th of August 2006
I recently ordered a load of your lightsticks for a party. I got a bunch of multicolour 4" sticks with lanyards. They went down a storm, people tieing them to anything that moved, and they glowed all night into the next day. Drop a yellow one into a bottle of Smirnoff Ice for a cool glow, just some fun we had with them. Great products and ridiculously cheap.
Nik 18th of July 2006
Thank you so much for such a fantastic service the glitter nightlight arrived the following day and we have an absolutely delighted little girl. Will definitely use The Glow Company again.
Regards A 19th of May 2006
Wanted to let you know that I am one very happy glow bunny. I received my order today and just wanted to say thankyou very,very much. I work in customer service and it is a rare thing for someone to say thankyou, but I am so pleased with the products and service I have received that I had to let you know.I am really pleased with the items I ordered and I was very pleased and surprised to find my gift of a laser pen and the jonny glow in there to so thankyou very much indeed!I have already been spreading the word about your website since I came across it completely by accident, but now I have ordered from you I will be able to give an even more glowing recommendation!!I will definately be ordering from you again soon as have many, many items on my wish list. Glow company you are fab and I love you!!!
Ayesha 16th of May 2006
Hello there! I placed an order with you last Monday evening and was delighted when they arrived on the Friday morning. The speed of your service was excellent as was the quality ofthe product. I use glowsticks when I go camping with the special needs children I work with, as some of them fear the dark or just can't cope in the dark, and they love the "Tinkerbells" that light their tents. It has been a pleasure doing business with you and I will ordering again soon. You keep up the good work!
S Barker 9th of May 2006
I would just like to thank you for your excellent service. Within 24 hours of ordering some glowsticks & necklaces they have arrived! You also answered my query re a VAT invoice within minutes.The goods look great and were well packaged. We will certainly recommend you!
D.Spence 8th of May 2006
May I say just how impressed I am with your service. I telephoned yesterday to ask a question about the "party pack" and was told there werent any of the small glowsticks in stock in time for my party. I was offered a discount on the 6" sticks and this morning (the next day), my goodies arrived! Thank you very, very much.
Natasha 25th of April 2006
Hi, I received my order promptly this morning. Thanks for sending the items special order it was much appreciated!! Kind Regards.
Brian N 19th of April 2006
I just wanted to say that this is a fantastic site and I'm a bit scared for my bank account with such a fabulous choice of glowing goodies.
Immi 19th of April 2006
Thankyou very much for your speedy response and derlivery and for the free glowsticks. lovley i shall be ordring from you guys again.
Adam 15th of April 2006
I bought a light pull last year, and it's a brilliant talking point when we have friends over to stay! Not to mention that it provides just about enough light to use the toilet without having to turn the light on (but our toilet is right by the light switch!). I'll just have to remember to take it with us when we move house! If the new owners want one, I'll point them in the direction of The Glow Company. Thanks!
Katie ( B 11th of April 2006
i ordered a blue lightening lava lamp for my sons birthday from you last week, paid online and received the lamp two days later. what wonderful service. my son is thrilled to bits with the lamp. thankyou.
Kaye B 8th of April 2006
Dear Glow Company,Thank you so much for very generously donating the Glow Sticks to assist with the auction at the Marie Curie Cancer Care Brain Game. They really did help our auctioneer to spot the bidders and we raised a magnificent �20,000 from the auction which would not have been possible without your help.I am very pleased to announce that overall we raised £88,300 for Marie Curie Cancer Care from the evening. It costs just £20 to pay for a Marie Curie Nurse for one hour; and the funds raised from this event will pay for approximately 490 nursing shifts. Each one nursing shift allows a family a break from caring for their loved one, secure in the knowledge that they are in safe hands. Thank you once again for supporting Marie Curie Cancer Care.
Hannah 13th of March 2006
Hi thank you very much, really appreciate it, very impressed with customer service, will definitely be using you again ! Many thanks.
Liz 6th of March 2006
Ah, that's what it was. I found it in a pile of stocking rubbish and chucked it. Thanks so much for clearing up that one. And thanks again for all your fab products.
Emily D 6th of February 2006
Dear "Glowcompany",Thank you for the free 6" glow stick and my purchased stickers. They are extremely good, and I enjoy them very much. I hope to be your regular customer. Thank you again!!!
S.Sahathevan 11th of January 2006
Thank you for your incredibly speedy assistance over the last two days. I can report all ducks and lava lamps are appropriately wrapped and dispatched to customers already. Everything arrived exactly as organised, thank you, you really have saved my Christmas bacon! I will be in touch much earlier for more ideas on unusual corporate gifts, Regards
Laura 22nd of December 2005
Thank you very much for posting this parcel special delivery.It arrived today, which means it will get to London for Christmas. Once again, thank you very much and Happy Christmas.
Tracey D 21st of December 2005


 
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